PRIVACY POLICY

1. INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data through your use of our website.

By providing us with your data, you warrant to us that you are over 13 years of age.

The business is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).

2. CONTACT DETAILS

Address:

DB24 Financial Services

4790 Irvine Blvd, Suite 105-454

Irvine, CA 92620

Phone Number:

(888) 624-DB24 (3224)

E-mail:

info@db24financial.com

support@db24financial.com

3. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT BASIS WE PROCESS IT

Personal data means any information capable of identifying an individual. It does not include anonymized data.

We may process the following categories of personal data about you:

Communication Data: That includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

Customer Data: That includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

User Data: That includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain backups of our website and/or databases, and to enable publication and administration of our website, other online services, and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Technical Data: That includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to develop our marketing strategy.

Marketing Data: That includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to develop our marketing strategy.

We may use Customer Data, User Data, Technical Data, and Marketing Data to deliver relevant website content and advertisements to you (including Facebook advertisements or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which are to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

4. SENSITIVE DATA

We do not collect Sensitive Data about you. Sensitive data, in this context, refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offenses.

Where we are required to collect personal data by law, or under the terms of the contract between us, and you do not provide us with that data when requested, we may not be able to adequately perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered...and if we do so, we will notify you at that time.

We will only use your personal data for a purpose it was collected for, or a reasonably compatible purpose if necessary. For more detailed information on this topic, please email us at info@db24financial.com. In the extremely rare instance in which we need to use your details for an unrelated/new purpose, we will provide advanced notice to you, along with supporting legal grounds.

We may process your personal data without your knowledge or consent where doing so is either required or permitted by law.

We do not execute automated decision-making or any type of automated profiling.

5. MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications represents either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations Act, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case, you have since not opted out of receiving such communications. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes, we will first obtain your express consent.

You can ask us or third parties to stop sending you marketing information at any time by following the opt-out links on any marketing message sent to you OR by emailing us at support@db24financial.com at any time.

If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations, etc.

6. DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with the parties depicted below:

Service providers who provide IT and system administration services
Lenders and/or Brokers for purposes of obtaining business funding
Professional advisers including lawyers, bankers, auditors, and insurers
Government bodies that require us to report processing activities
Third parties to whom we sell, transfer or merge portions of our business or assets

We require all third parties who receive your data to respect the security of your personal data and to treat it in accordance with all applicable laws. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

7. DATA SECURITY

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data based on our instructions and will keep it confidential.

We have procedures in place to handle any suspected personal data breach, and will notify you and any applicable regulatory body of any such breach, if we are legally required to do so.

8. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

When deciding the appropriate time for data retention, we review the nature, sensitivity, potential risk of harm from unauthorized use or disclosure, and the processing purpose of the data.

For tax purposes, the law requires us to keep basic information about our customers (including contact, identification, financial, and transaction data) for 6 years after terminating their relationship with us.

In some circumstances, we may anonymize your personal data for research and/or statistical purposes in which case we may use this information indefinitely, without further notice to you.

9. YOUR LEGAL RIGHTS

Under data protection laws, you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, objection to processing, and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of the aforementioned rights, please email us at support@db24financial.com.

You will not have to pay any fee to access your personal data or to exercise any of the aforementioned rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This represents a security measure to ensure that your personal data is not disclosed to any person who does not have the right to receive it.

In most cases, we will be able to respond to/address all legitimate requests within 30 days. Occasionally, it may take us longer if your request is particularly complex or you have made a number of requests. In such cases, we will provide you with an approximate follow-up/response date.

10. THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins, and various applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policies of every website you visit.